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How to Delete Your 23andMe Account: Step-by-Step Guide & FAQs

How to Delete Your 23andMe Account

If you want to delete your 23andMe account, follow these steps:

  1. Log In to Your Account:

  2. Go to Account Settings:

    • Once logged in, click on your profile icon or name in the top-right corner to open the menu and navigate to your account settings.

  3. Request Account Deletion:

    • Scroll down to the bottom of the settings page, where you'll find an option to delete your account (usually under "Account Deletion" or similar wording).

    • 23andMe will ask you to confirm your decision to delete your account. This is permanent, so be sure you want to proceed.

  4. Follow the Instructions:

    • You may be asked to verify your identity via email or another method.

    • Once you've confirmed, 23andMe will process the request to delete your account.

  5. Wait for Confirmation:

    • After you've completed the steps, 23andMe will confirm that your account has been deleted, and you will no longer have access to your genetic data or services.

Frequently Asked Questions (FAQs) About Deleting Your 23andMe Account

1. What happens when I delete my 23andMe account?

  • All your personal information, genetic data, and reports will be permanently erased. Data shared for research purposes may still exist in aggregated forms.

2. Can I recover my 23andMe account after deletion?

  • No, once your account is deleted, it cannot be restored.

3. How can I download my data before deleting my account?

  • Go to your account settings and find the option to download your raw genetic data. This will allow you to save a copy of your data before deleting your account.

4. How long does it take to delete my account?

  • The account deletion process usually takes a few days. You will receive a confirmation once it is complete.

5. Will my data be deleted immediately?

  • It may take some time for all your data to be fully deleted. Some data may remain in their system due to legal or operational reasons.

6. What happens to my DNA sample?

  • 23andMe will dispose of your DNA sample after account deletion, unless you specifically request it to be returned to you.

7. Can I deactivate my account instead of deleting it?

  • 23andMe does not offer a deactivation option. Deleting your account is the only way to stop using the service.

8. Do I need to cancel my subscription before deleting my account?

  • Yes, make sure to cancel any active subscription before initiating the deletion to avoid further charges.

9. What if I want to keep using my 23andMe account in the future?

  • If you're unsure about deleting your account, you can download your data and stop using the service without fully deleting it. You can always create a new account later if needed.

10. Can I contact 23andMe support for help?

  • Yes, 23andMe customer support can assist with account deletion or any related issues. You can reach them through email or chat.

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